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Level 5 teams

A practical model for building a team that grows with your business.

ZIGZAG

L5
TEAMS

What is a level 5 team?

A Level 5 Team isn’t just stable or well-run.
It’s built to scale.

It can stretch, adapt, and absorb pressure. It has the people, structure, and clarity to support your next chapter — not just maintain the current one.

Every critical seat is filled with purpose and intent

The structure supports scale, not bottlenecks

Leadership is leveraged, not overloaded

Values and behaviours are aligned across the team

The team is aligned around the future, not the past

The 5 levels of team effectiveness

05

Confidently aligned

A-grade team with clarity, trust, and adaptability. Seats evolve with the business; leaders have true leverage.

04

Cohesive but constrained

Strong values and delivery, but capacity is capped. The team runs well, until it’s asked to stretch or scale.

03

Stable but stuck

Solid but uneven. Some high performers, some drift. Energy is patchy, and the structure holds growth back.

02

Reactive & compromised

Struggling to deliver. The team lacks clarity and momentum; effort is high but impact is low.

01

Dysfunctional & fragile

No structure, no stability. Trust is low, turnover high. Leaders are stuck plugging gaps instead of leading.

What the model enables

We use the Level 5 model to help leaders:
 

  • Understand where their team really sits today

  • Identify structural or behavioural gaps before they cause drag

  • Design roles that serve the future, not just patch the past

  • Prioritise who to hire next, and why

  • Build a hiring system that gets stronger over time

Growth
Growth

Because the goal isn’t to just make one good hire...
 
It’s to build a team that keeps delivering, year after year.

Why it works for growing businesses

Most recruitment solves today’s problem. Level 5 helps you solve tomorrow’s.

This model is designed to scale with you, whether you’re:

  • Moving from founder-led to a true leadership team

  • Preparing the business for sale or succession

  • Stepping from national to international

  • Replacing a long-standing team member

  • Building a team that can take your hands off the wheel

It’s not just a score. It’s a decision-making tool that helps you grow without outgrowing your people — or hiring the wrong ones under pressure.

Who this is for

This model supports leaders who are:

  • Planning a critical hire or restructure

  • Preparing for scale, succession, or sale

  • Wondering if they have the right people on the bus

  • Looking for clarity before hiring again

How leaders are using this model

A founder used the model to clarify the #2 role three years before a planned sale & exit.

An HR manager used this model to upgrade a vacant role into a succession plan for their CFO.

A senior hiring manager used this model to plan their team rebuild, over 12 months, following a restructure.

Want to learn more about the framework?

Want to dive deeper into the model?
We’ve documented the full framework in a short guide you can read or share with your team.

We use the Level 5 framework across everything we do 

From seat design to senior search.

Whether you’re hiring now or just thinking through structure, it’s our starting point for getting it right.

If you are ready to delve deeper, why not join one of our upcoming live online workshops?

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ready to hire now?

When you’re ready to execute the plan, Moxie can deliver the search
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