Privacy/Disclaimer
Moxie | Updated October 2026
At Moxie, we understand the importance of trust and discretion. Our work involves confidential information about businesses, their owners, leaders and prospective employees. We take our responsibility to handle that information carefully and respectfully.
This policy explains how we collect, use, store and protect personal information in the course of providing leadership advisory, executive search and related services.
We manage personal information in accordance with the New Zealand Privacy Act 2020 and other applicable privacy requirements.
1. Who we are
Moxie is a New Zealand-based leadership advisory and executive search business, working with privately held businesses across New Zealand and Australia. For the purposes of this policy, references to Moxie, we and us mean the business operating through www.moxie.nz.
Our contact details are:
Moxie
Office 5, 34 Egmont Street
New Plymouth 4310
New Zealand
Email: hello@moxie.nz
Privacy enquiries can be directed to our Privacy Officer through the above email address.
2. Information we collect
The personal information we collect depends on the nature of our relationship with you.
For candidates and prospective candidates, this may include:
Your name, contact details and employment history.
CVs, covering letters and other information provided in connection with career opportunities.
Professional qualifications, skills, experience and career interests.
Interview notes, relevant correspondence and assessment information.
Behavioural or other professional assessment results where these form part of an agreed process.
References and other employment-related verification information, where appropriate and authorised.
Records of our communications with you.
For clients, business owners, directors and other professional contacts, we may collect contact information, details of professional responsibilities and relevant information provided during advisory or search engagements.
We may also hold information about leadership structures, responsibilities and working relationships where this is necessary to deliver an advisory engagement.
When you visit our website, we may collect limited technical information, such as browser details, device information, IP address and website usage information. We aim to collect only information reasonably necessary for our work.
3. How we collect information
We collect information directly from individuals through conversations, correspondence, applications, interviews, assessments and other professional interactions.
As part of executive search, we may also identify potential candidates through professional networks, publicly available information, professional platforms, referrals and other legitimate research sources.
Where we collect personal information from someone other than the individual concerned, we take reasonable steps to provide the information required under the Privacy Act 2020, unless an applicable exception applies.
We obtain appropriate authorisation before undertaking reference checks or other employment-related checks that require it.
Providing information to Moxie is generally voluntary. However, choosing not to provide information necessary for a particular process may limit our ability to consider you for an opportunity or deliver the requested service.
4. How we use information
We use personal information to:
Deliver executive search and leadership advisory services.
Identify and contact people about relevant career opportunities.
Understand candidates' experience, capability and suitability for specific roles.
Conduct interviews, assessments and authorised reference checks.
Prepare candidate reports, client advice and other engagement documentation.
Communicate with clients, candidates, referees and professional contacts.
Manage business relationships, administration and service delivery.
Maintain accurate records and meet our legal and professional obligations.
Improve the quality, consistency and efficiency of our services.
Where appropriate, we may contact professional or business contacts about Moxie's services or share relevant professional insights. Individuals can ask not to receive these communications.
We do not sell personal information.
5. Use of artificial intelligence and technology
Moxie uses approved artificial intelligence (AI) and other technology tools to support our professional team in delivering accurate, consistent and responsive services.
These tools may assist with reviewing and summarising documents, preparing written material, transcribing meetings and conversations, organising information and managing routine administrative tasks.
Information processed for these purposes may include CVs, covering letters, correspondence, interview or meeting notes, email content and other documents relevant to our engagements.
AI tools support our work; they do not replace professional judgement.
We do not use AI to independently screen, score, rank or reject job applicants, or to determine a person's suitability for an appointment. Candidate assessments, recommendations and recruitment decisions remain the responsibility of people, informed by professional experience, relevant assessments and the specific requirements of each role.
Where AI is used to assist with documentation or communication, relevant outputs are reviewed by our team before being relied upon in client or candidate matters.
Privacy and protection of information
Moxie uses AI services with business privacy controls and settings intended to protect the confidentiality of information processed through them.
For approved AI services handling personal or confidential information, our requirement is that information submitted through those services is not used to train the providers' general-purpose AI models.
Access to our AI workspaces and the information we manage is restricted to authorised Moxie personnel, with technology providers processing information as necessary to deliver and support their services under applicable privacy and security arrangements.
We apply the same expectations of confidentiality, responsible handling and professional oversight to AI-assisted work as to our other business systems.
6. Recordings and transcription
In some circumstances, Moxie may record or transcribe meetings, interviews or professional conversations to maintain accurate records and support the preparation of reports or engagement documentation.
We provide appropriate notice and obtain consent where required.
Recordings and transcripts are treated as confidential engagement information and are subject to the same privacy and information-handling practices described in this policy.
7. Sharing information
We share personal information only where reasonably necessary and appropriate for the services we provide, where authorised, or where otherwise permitted or required by law.
This may include sharing relevant candidate information with clients involved in a recruitment process, or engagement information with professional advisers and other parties appropriately involved in the work.
We ordinarily discuss an opportunity with a candidate and agree the proposed disclosure before sharing identifiable candidate information with a prospective employer.
We may also use trusted technology and professional service providers to support our operations, including recruitment systems, communications, document management, assessments, transcription and administrative services.
These providers may process information on our behalf, subject to relevant confidentiality, privacy and security arrangements.
We do not disclose personal information to unrelated third parties for their independent marketing purposes.
8. Storage, security and overseas service providers
We take reasonable steps to protect personal information from unauthorised access, use, loss, alteration or disclosure.
This includes using access-controlled business systems, limiting information access to those who require it for their work, and reviewing the privacy and security arrangements of relevant service providers.
Some of our technology providers may store or process information outside New Zealand. Where information is disclosed overseas, we take appropriate steps to comply with the Privacy Act 2020 and applicable requirements relating to overseas disclosure.
9. Retention of information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to meet legal or professional obligations, or as otherwise permitted by law.
For candidates, we may retain information following a recruitment process where there is appropriate authorisation to consider the individual for future relevant opportunities.
Candidates may ask us not to retain their information for future opportunities.
We periodically review the information we hold and take reasonable steps to securely delete or de-identify information when it is no longer required.
10. Access to and correction of information
Under the Privacy Act 2020, you may request access to personal information we hold about you and ask us to correct information that is inaccurate or incomplete.
We will respond to requests in accordance with the Act, including any lawful grounds for withholding particular information.
You may also contact us if you would like to update your information, withdraw from future recruitment consideration or discuss how your information is being used.
To make a request, please email hello@moxie.nz.
If you have a privacy concern, we encourage you to contact us so we can address it. You may also make a complaint to the Office of the Privacy Commissioner at www.privacy.org.nz.
11. Website information and cookies
Our website may use cookies and similar technologies to support its operation, understand visitor activity and improve the website experience.
You can manage cookies through your browser settings. Some website functionality may be affected if certain cookies are disabled.
Our website may contain links to third-party websites. Those websites operate under their own privacy policies, and we encourage visitors to review them where relevant.
12. Changes to this policy
We may update this policy from time to time to reflect changes in our services, technology, operating practices or legal obligations.
The most current version will be available on our website.
For questions about this policy or the handling of personal information, please contact hello@moxie.nz.